Tag Archives for " patient experience "

Improving Patient Experience In The NHS

Patient experience is something that is talked about a lot in the NHS.  I think that most would say that the quality of clinical care that they receive is very good or excellent in the vast majority of cases.   But what about the overall patient experience?  I guess that a good patient experience will […]

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What Advice Would You Give If You Were On The Outside Looking In

One of the great strengths of people working in the healthcare sector is that they really know their sector.  They are also highly skilled and talented, often highly qualified and extremely knowledgeable.   Given these great foundations one might wonder why making change, service improvement and innovation is such a struggle.   One of the […]

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