Tag Archives for " NHS "

The Key Ingredients In Making Change

Change is talked about and written about a lot. Yet as we all know there is a big difference between talking about and actually delivering change. So what in my experience are some of the key ingredients in making any kind of change? Clarity A lot of leaders talk about the need to change. Fewer […]

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The #1 Question NHS Leaders Need To Be Able To Answer

Long waits in A&E, financial deficits, cancelled operations and high cost of temporary staff are once again all the news. Just like they were 10 years ago when I was working in the NHS at Board level. As anyone who has worked in the NHS knows there is always a challenge between delivering on the […]

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Keeping People Motivated In The NHS

The NHS is a major employer with staff from a whole host of professional disciplines.  Like all organisations going through challenging times it can sometimes be difficult to keep people motivated.   Sometimes people point to the inability to pay more as a reason why people are not motivated.  In the case of the NHS […]

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Reviewing The Healthcare Leadership Model

Over the last 6 months or so the NHS Leadership Academy has been working on a new Leadership Model for Healthcare.  This has now been published on their site.   The model identifies 9 specific dimensions:   Inspiring shared purpose   Leading with care   Evaluating information   Connecting our service   Sharing the vision […]

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Improving Patient Experience In The NHS

Patient experience is something that is talked about a lot in the NHS.  I think that most would say that the quality of clinical care that they receive is very good or excellent in the vast majority of cases.   But what about the overall patient experience?  I guess that a good patient experience will […]

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Berwick Report From Words To Actions

Listening to the news and the build up to the review carried out by Don Berwick I guess I expected there to be am lot more substance to the report.   The overall sentiment of patients being the central focus is spot on.  Yet as anyone who has ever worked in the NHS knows, it […]

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6 Factors That Contribute To A Successful NHS Organisation

As anyone who has ever worked in the NHS will tell you, it is a tough environment where the demand for services is never known with certainty.   Despite all of this there is often a wide variation between those who consistently deliver and those who struggle.  So what factors in my experience contributes to […]

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