Using Force Field Analysis to Identify Benefits and Barriers to Change

Change brings uncertainty, risk and opportunity. When faced with change it is not uncommon for resistance to be the first reaction. People will often go to extreme lengths to avoid change.

Sometimes they might even hold on to things they constantly complain about. Sometimes it’s a case of better the devil you know than the devil you don’t.

Whenever trying to make change you need to understand the benefits and barriers.

Force field analysis is one of the techniques you might use.

Let’s take an example to illustrate

Imagine you are planning to build a new hospital on a new green field site. There will be forces acting for the change and forces against the change.

You do several workshops and come up with the following.


Having established that the biggest concern is likely to be around longer patient journeys, you will need to work hard to manage the impact and reassure.

Duncan Brodie of Goals and Achievements works with organisations to improve leadership and team working and support change and improvement.